Skip to content
15% Off For Your First Order With CODE:15OFF
15% Off For Your First Order With CODE:15OFF

Shipping Provicy

Shipping Times and Costs:

We are pleased to offer Free Shipping Worldwide.

Estimated Delivery Times:

USA (products in stock in the United States):

  • Orders typically arrive within 5-8 business days.

Other Countries:

  • Standard orders usually arrive within 8-20 business days.

Shipping Methods:

  • For domestic (U.S.) orders, we rely on trusted carriers like USPS and UPS.

  • For international orders (excluding the U.S.), we choose the most suitable shipping method based on your order details and your country's postal service. Shipping options include standard mail, registered mail, and EMS Express. Delivery times may vary depending on your country’s mail service and border policies.

Customs and Duties (Important Notice):

  • For orders shipped outside the U.S., Australia, and the U.K., additional customs duties and taxes may apply, based on your country's regulations.

  • Customers are responsible for paying these duties and taxes upon arrival.

  • If you refuse to pay these charges, and the goods are returned or destroyed, we will cover the product costs. You will then receive a 50% refund of the product price.

Order Processing:

  • All orders are processed and shipped within 1-2 business days unless there are special circumstances, such as backorders or pre-orders. If your order hasn’t shipped within 2 business days, please contact us with your order number, and we’ll assist you promptly.

Customer Support Response Time:

  • Our team is committed to delivering excellent service. Please note that our support staff works remotely, which may result in slight delays in response time.

  • We aim to reply within 48 hours, especially during holidays or exceptional circumstances. For urgent matters, please include "Urgent" in your subject line, and we'll prioritize your request. Your patience is greatly appreciated.

Order Tracking:

  • To track your order, simply click [here].

We hope this policy provides you with a clear understanding of our shipping and support procedures. If you have any further questions or need assistance, don't hesitate to reach out. We sincerely appreciate your trust in Fahren and thank you for choosing us for your needs!

Have any problem, feel free to contact us via: Service@fahren-veh.com